The hotel is in a area where a number of businesses and embassies are based, and offers a garden, a terrace and a beautiful view of the sea, whilst also benefiting from its proximity to the exciting 5th Avenue. The hotel staff aim to bring the country's culture closer for the guests with a varying entertainment programme, whilst at the same time offering a personal atmosphere. The air-conditioned complex with 427 rooms comprises a lobby with a 24-hour reception desk, a safe, a currency exchange counter, a cloakroom and lift access. Conference facilities, boutiques, a beauty salon, an art gallery, a café, a snack bar, a bar, a barbeque area and restaurants are also available. For a fee, guests can take advantage of the public Internet access, room and laundry services and a babysitter service. The complex also offers a games room and parking for guests arriving by car.
The hotel complex is situated on 5th Avenue in the exclusive area of Miramar. The diplomatic area, residential areas and the shopping zones of Havanna are nearby. It is only 10 minutes to the historic town centre. The convention centre and the aquarium are also easily accessible (2. 5 and 1 km). Havanna international airport is 15 km away.
In the hotel grounds guests will find a pool with children's paddling pool, a sun deck with sun loungers and a poolside bar (additional charges apply). The sporting activities on offer include 6 tennis courts (2 of which are floodlit), table tennis, squash hall (for a fee) and a gym. Guests can also play volley ball, relax in the Jacuzzi, or take advantage of massage and sauna services (additional charges apply).
Guests can select their breakfast, lunch and dinner from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte. It is possible to book a Bed & Breakfast, a half-board or a full-board stay.