Ambassador Hotel Kingston

Review by: road tripper, St Catharines, Canada

Stayed: Feb 2009

close to the highway... easy to find.. friendly staff... small pool but very cool slide! Good times.

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Review by: Joan, London, Canada

Stayed: Aug 2008

I would not recommend this hotel to others. It was dirty, tired and noisy. In our room when the toilet was flushed or the shower was turned on the walls shook. There was pealing wall paper in the room and halls and the carpets were dirty. I would not say that it was good value for our money nor that our expectations were met. The word Resort in a name usually means a higher standard of facilities and service. This was not the case for us.

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Review by: TKB, Syracuse, United States

Stayed: Jul 2008

The room was clean but still needed to have some maintenance done which was reported to the manager before leaving. The indoor waterpark looked like fun, but is basically one big slide inside. I was not impressed with the hotel dining experience at all. I would suggest finding some place better to eat with better pricing. We waited for a long time for our food to arrive and not sure that all the staff in the restaurant knew what their specific tasks were. Over all the staff was pleasant, but did not wear their name tags so have no idea who to give shout outs to. Checking in and out where easy to do. Location was key for this reservation for us. I think their website misleads you into believing that you will be in the lap of luxury at this hotel. I did not find that at all.

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Review by: Catherine, Whitby, Canada

Stayed: Dec 2007

The hotel was fine/adequate overall. The water park was very small, but had one good slide that kept us busy. The indoor arcade didn't work well (kept losing coins) but the staff were very quick to return the coins with no questions asked. I found all the hotel staff that we dealt with to be very helpful and responsive. The shower was good. We found a used tooth brush under one of the cabinets in the bedroom which led me to believe that the room couldn't have been cleaned well enough. The front desk said that they'd tell the cleaning staff.
I might stay there again dispite this, however, I'd likely try somewhere else in Kingston first in a similar price range to be able to better judge value for price.
I was very pleased with the price being offered by Skoosh. Best deal that I could find.

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Review by: Claire Williams, Flintshire, United Kingdom

Stayed: Jun 2007

No complaints was very impressed!

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