This hotel claimed a 5-star standard. The room seemed clean, but decorated in old-style. The channels on TV were limited. The signal was not good. The bed sheets had holes. I would give it 3 stars, but with the location, right in the middle of KL's grand shopping centres, such as Pavillion, Lot 10, Starhill Gallery, this place would earn one more star.
The staff, although polite, are not efficient. They couldn't find my booking and told me I had to pay walk-in rate to check in. Luckily, I contacted SKOOSH and managed to get the confirmation voucher resent. Still, the checkout process took very long.
No free internet available and the charge was sky high.
I wouldn't recommend this hotel to anyone. If you wanted to stay in this area, try Marriott. They provide free internet and the room is similarly priced.