Quality Inn & Suites

Review by: cupcake, Long Beach, United States

Stayed: Aug 2008

Customer Rating:

The room itself was fine, better than I'd expected for the cheap price. However, security was lacking. Sorely. I had a printout of my hotel reservation, but I was never asked for ID, just given a key. My friends' names were on the reservation, but the employee couldn't find them on the computer; my friend's last name is Howard, and instead, the woman suggested someone with the first name Howard, and TOLD my friends that person's room number. They gave my last name, and were issued keys. No ID needed. They could have been murderers! Speaking of which, the next morning there was a big ruckus at the pool led by a man who had what looked like blood on his shirt, yelling at a hotel employee - who said she was calling the police - that someone had shoved his wife. Doors to the building were propped open.

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Review by: ROBERT, JOSHUA TREE, United States

Stayed: Jul 2008

Customer Rating:

Would I stay there again?

yes maybe

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Review by: Sam, Ventura, United States

Stayed: Jul 2008

Customer Rating:

yes
very friendly check-in staff
great value
expectations met

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Review by: Randy, Wheat Ridge, United States

Stayed: Jun 2008

Customer Rating:

Would recommend to others as an economical place to stay in the area. No surprises and a clean room. Everything worked except the ice maker.

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Review by: Ms. Frizzle, San Diego, United States

Stayed: Jun 2008

Customer Rating:

The room was very nice, but the internet connection in my room did not work. After 1 hour on the phone with "customer service," the internet still did not work. I had very important work to do and picked this hotel because it advertised free internet in the room - not true.

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