Park Plaza County Hall London Reviews   

Review by: Richard , Armagh, United Kingdom

Stayed: Feb 2013

It was superb value for money and the staff were really friendly and helpful. Myself and my partner will undoubtedly return.

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Review by: CharlieT , Ekerö, Sweden

Stayed: Feb 2013

This hotel was just great. The service, accomodations, interior design and food was flawless! It was great value for the money.

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Review by: Biggi

Stayed: Feb 2011

1 out of 1 people found the following review helpful —

This is a really good hotel with great staff who are willing to go the extra mile.

I organised a private dinner for Adult Youth leaders and the food and service were briliant, they could not do enough for us and considering we are a very fussy lot they coped well.

A few couple stayed over and the rooms and views were fantasic it really put the icing on the cake for a good dinner.

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Review by: David , Grantham, United Kingdom

Stayed: Oct 2008

The good: The location is superb, walkable to many locations. The rooms are clean and functional, full sized bed, comfortable bathroom with bath and shower. We had a TV, a fridge with a section for our drinks, and a kettle with a supply of coffee, tea and sugar. Our party had two rooms, ours had a microwave but the other room did not. Breakfast was varied and good quality, . There were plenty of tables up to 8am, but soon after queues developed.
The bad: Some staff were sloppy, we were given the wrong room number at check in and had to return from the 13th floor to get the correct one, and at lunch we were given a small glass of wine in place of a large and had to insist it was remeasured. Lifts get busy at times, visiting all floors on way down was time consuming

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Review by: wildcat , Grantham, United Kingdom

Stayed: Oct 2008

Excellent location and value for money. Clean, new rooms with lovely bathrooms, tea/coffee/fridge (in some rooms a microwave!) Excellent breakfast
Downsides are some of the staff who are a little surly and neglectful, insufficient lifts at peak times - a 10 minute wait on floor 5 during which 3 completely full lifts stopped!, and we recommend getting to breakfast for 8.15 at weekends as any time after that there is a massive queue

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Review by: SB1 , Carrickfergus, United Kingdom

Stayed: Oct 2008

Great location beside Waterloo station and close to London Eye, Big Ben and Houses of Parliament. Hotel very modern design with excellent rooms only minor issue we had was the noise from the air conditioning - control in room did not appear to work. Conteniental breakfast excellent selection, Hotel staff very good and friendly. Would stay here again and would recommend this hotel. If looking for coffee and snacks try the cafe in the Royal Festival Hall - very good. Also Neds Noodle Bar at the County Hall very good and inexpensive for quick food.

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Review by: PC North East , Cleveland, United Kingdom

Stayed: Sep 2008

We stayed at this hotel from 19 Sep 2008 until 23rd Sep 2008. We were given free upgrade to executive room which was spacious with a separate sitting area. Staff were good. Location was excellenr - 2 minutes from the Eye and 5 mins to walk over Westminister Bridge.
Only slight downside was the Breakfast was crowed and the Full English breakfast buffet was very slow.
Would definately recommend and would stay here again.

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Review by: Les , Solihull, United Kingdom

Stayed: Aug 2008

Excellent hotel, very clean and great facilities. Breakfast was really good too. Located quite close to the London Eye and Waterloo station.
My only gripe was the length of time it took to serve us drinks in the bar (about ten minutes with only a handful of people in the room ! Nearly £60 for 7 drinks was a bit OTT as well.) However, I would still highly recommend this (and other Park Plaza) hotels

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Review by: Sue , GLOS, United Kingdom

Stayed: Aug 2008

This visit was good ,but it might have been great
.The noisy air-conditioner unit in room102 disturbed sleep and the very crowded breakfast area means long queues in busy periods .However the fabulous curtesy and charm of every staff member at this hotel more than compensated .
Truly the reception,housekeeping,and restaurant staff are this hotels greatest asset .
Will definitely be back

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Review by: CG , Yateley, United Kingdom

Stayed: Aug 2008

The Park Plaza County Hall has consistently welcoming staff and lovely modern, well designed rooms with comfortable beds. The interior spaces in this hotel (restaurant, bars, reception, corridors etc.) are also nicely executed. Great location - ideal for Waterloo Station, South Bank etc. Good value compared with many hotels I've tried in London. I don't book anywhere else since staying here!

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