Riande Continental Hotel & Casino

Review by: Arthur , Coto de Caza, United States

Stayed: Aug 2008

1 of 1 people found the following review helpful —

This Hotel does not have a value on prompt and competent service. It takes too long to check in and too long to check out as they either don't have their staff trained appropriately or they don't have modern check out software. it is common to see three or four employees working on the same issue.

In addition the buffet in the morning is of low quaility food and the service associated with the buffet is lacking. Coffee may not be available for 10 minutes or Eggs may not be available for a "while" . This Hotel doesn't value the customers time and there are other Panama Hotels that have caught up with international standards of service and quality.

The rooms are large but are defeatured and in a state of disrepair. I was dissapointed and feel that this Hotel is not managed well.

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