Our room on the eigth floor was very nice. I was told by a frequent patron that the eighth floor had recently been redone and that the other floors would soon be done as well.
They have paid close attention to detail i.e. towel heaters, dual voltage in bathroom, fluffy bathrobes, and slippers, turn down service with a nice chocolate, and coffee, tea service in room. For us the location is great as we really enjoy being in the area of the Palatine hill and Colosseo. I would stay at the Grand Palatino again.