Would recommend it to anyone wanting to stay in York Central.
Impressed with the professionalism, politeness and manners of the staff - nothing was too small a problem, all members of the work force were excellent at their role, from the cleaners to the cooks.
Impressed with the room facilities - had hair-dryer, fan, iron and ironing board all in room, had a bath (was expecting just a shower).
Impressed with the room change, from smoking (blugh!) to non-smoking, and complimentary drinks voucher due to it being my birthday.
Disappointed by the little things - pillows are better in Premier Inn, pillow case had a small tear from having seen better days, toilet roll was very basic.
Disappointed with the lack of extraction in the bathroom.
Neither Impressed or Disappointed with the room, and tea making facilities - the mineral water was a nice (thoughtful) touch.